siamgreengold (“siamgreengold”, “we”, “our” or “us”) values your privacy. In this Privacy Policy (the “Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website located at www.siamgreengold.com (the “Site”) and the products and services available through our Site (collectively, the “Services”). This Policy does not apply to information that we collect from you offline.
By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy.
PERSONAL INFORMATION COLLECTED
Information we collect directly from you. When ordering or registering on our Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. When registering for classes on the Site, we will also collect your child’s name, gender, date of birth, certain medical and emergency information, and other information you provide when submitting your request.
Information We Collect Automatically. We may automatically collect the following information about your use of our Site or Services through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; device ID; the length of time you visit our Site; page views; and the referring URL or webpage that led you to our Sites. Please see the section “Cookies” below for more information about our use of cookies and other tracking mechanisms.
HOW INFORMATION IS USED
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to marketing communication, browse the website, or use certain other Site features in the following ways:
• To allow us to better serve you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other Services.
CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we will infer that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind and you want to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: siamgreengold, 39th St, Suite 239, 42700 Keuruu, Finland.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our Services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
SHOPIFY PAYMENT
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SMS MESSAGING
We are committed to protecting your privacy when you opt-in to receive SMS marketing messages from our website. This privacy policy explains how we collect, use, and share your personal information in connection with SMS marketing, including location-based services.
- Information We Collect: When you opt-in to receive SMS marketing messages, we may collect your phone number, location data, and any other information you provide to us. When you opt-in to use our location-based services for marketing purposes, we may collect your location data, device ID, and any other information you provide to us.
- Use of Information: We may use the information we collect to send you marketing messages via SMS, to share important information, updates and special offers, to improve our products and services, and to comply with applicable laws and regulations. We may use your location data to send marketing messages or offers based on your location, to improve our products and services, and to comply with applicable laws and regulations.
- Sharing of Information: We will not share your phone number, location data, or any other personal information with third parties for their own marketing purposes. We may share your information with service providers who assist us with sending SMS messages, location-based services or with other aspects of our business operations.
- Retention of Information: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive. You will no longer receive messages from us after opting out.
- Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
- The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
- Location data will be used to improve product and service recommendations
- Children's Privacy: Our website, SMS messaging and location-based services for marketing are not intended for use by children under the age of 13.
- Changes: We reserve the right to update or modify this privacy policy at any time without prior notice. By continuing to receive messages from us after any changes have been made, you agree to the updated privacy policy.
If you have any questions or concerns about our privacy policy, please contact us using the information provided on our website.
By opting in to receive SMS marketing messages, you acknowledge that you have read, understand, and agree to this privacy policy.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Policy or our website’s Terms of Service.
THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
THIRD-PARTY LINKS
When you click on links on our Site, they may direct you away from our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, and encourage you to read their privacy policies.
THIRD-PARTY AD NETWORKS
We use third parties such as network advertisers to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, and not by this Policy.
Users in the United States may opt out of many third-party ad networks. For example, you visit the Digital Advertising Alliance (“DAA”) Consumer Choice Tool page, www.optout.aboutads.info, and the Network Advertising Initiative (“NAI”) Consumer Opt-Out page, optout.networkadvertising.org, for information about opting out of interest-based advertising and available choices regarding use of information by DAA companies and NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice page or the NAI Consumer Opt-Out page will opt you out from those companies’ delivery of interest-based content or ads to you, but this does not mean that you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHILDREN UNDER 18
Our Site is not designed or intended for use by children under 18 and we do not collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems. If you are posting any materials to our Site, you may not post any materials showing or depicting a child unless (i) you are either the parent and/or legal guardian of that child, and (ii) you are authorized to post such material.
YOUR CALIFORNIA PRIVACY RIGHTS
A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information for the third parties' direct marketing purposes within the previous calendar year, along with the type of personal information disclosed.
If you are a California resident and would like to make such a request, please submit your request in writing by emailing us.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If siamgreengold is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
CONTACTING US
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us by e-mail at [email protected] or by mail using the details below:
siamgreengold[Re: Privacy Compliance Officer]
[ Mäntymäentie 1, 42700 Keuruu, Finland]